Fixes ✅
Applicants will sync with ClearCare for customers using the integration as expected.
When contacting applicants for an interview via the iOS mobile app, the correct applicant will be notified. Users must ensure they are using the the most up to date version of the iOS app.
Customers using the ADP integration will see applicants syncing to ADP as expected.
An error related to the user permissions "Can open new jobs" and "Can edit exiting jobs" has been resolved and permissions are working as expected.
When adding new locations to our onboarding vendor, Clickboarding, these locations will now sync as intended.
An issue that led users who ordered background checks to receive multiple email notification's when the candidate authorized the check has been fixed.
Users can log into the Hireology platform using SSO as expected.
Errors related to making comments on an applicants via the mobile app have been fixed. The comment will no longer be duplicated and will show in the intended profile.
When scheduling an interview, the scheduler will default to US cities, zip codes and time zones as expected.
New 🎓
We are thrilled to announce an exciting update to the Hireology Onboarding experience!
Digital onboarding will feature a brand-new, intuitive, and visually enhanced design. This update retains all the great features you love while making it even easier for you and your new hires to navigate the onboarding process.
Here’s what you can expect:
📱Mobile-Friendly Experience: Our new design is optimized for mobile devices, allowing your new hires to complete onboarding steps on the go.
✅Enhanced Usability: An intuitive interface ensures a smoother, faster onboarding process.
🤩Same Great Features: Continue to enjoy features such as customizable onboarding processes, automatic reminders, and seamless integration of personal contact information, bank details, tax forms, and employment verification.
Take a tour showcasing the updated candidate experience!
Fixes 🧰
An issue where offer letters with attachments showed duplicate attachments or new attachments were not included has been fixed.
Time logs for messages sent/received on the mobile app are now accurate.
Location access to email templates has been corrected.
The phone number field will now limit the user to 10 digits as expected when adding a candidate manually.
Candidate history tab will no longer show "advanced to candidate" after an interview is completed.
When disposition codes are required, users will no longer be able to bypass selecting a reason for declining.
You can now add or edit custom disposition codes with the edits saving as expected.
The locations overview will showcase the correct amount of open jobs at location accounts as expected.
When reapplying to a job, duplicate applicants will show a "duplicate" icon as expected.
You can send out text message campaigns via Hireology Referrals as expected.
Pre-screen survey status will show correctly as "Sent" when it has been sent out and "Send" when the candidate has not received the survey.
Formatting when printing an interview has been corrected.
An error when editing a default prescreen survey or interview that caused the "save and exit" button to be disabled has been corrected.
Applicant documents will be attached and load correctly when sharing candidate information via the "share" button.
Edits to the order of your job listings on your career site will now show edits.
The automated message received after an applicant uses TextApply or applies via a QR code thanking them for applying has been fixed.
New 🌱
Our new learning series, The Lab breaks down the Hireology ecosystem into three sections and offers more prescriptive tracks based on your goals!
Check out The Lab
Looking for a more prescriptive approach? Check out our business outcome specific tracks:
Fixes 🌈
An error stopping users from updating referral information within Hireology Referrals was fixed.
All background checks are now processes as expected.
Dynamic fields [Interview Start Date] and [Interview Date] were not displaying the correct information when pulling for interviews, this has now been resolved
Disposition codes are now available within all locations as expected.
There was an error with bonus settings for a specific Hireology Referrals integration, this is fixed.
A user that is not part of a hiring team can now schedule an interview on behalf of a hiring team member as intended.
Answers to custom application questions are now showing in the system as expected.
New 📱
New and Improved iOS and Android Mobile Apps are now available!
Hireology iOS app updates
Streamline login process with social single sign-on for easy access, enhance security with added protection, and ensure cross-platform consistency for efficient candidate management. Enable automatic updates for the latest version or manually update in the app store.
Android app updates
Review applicants from anywhere, communicate with candidates through email, text, or calls, collaborate with team members, track candidates easily, and update to the latest version on Android.
Download now for Android or iOS to start hiring faster today!
Fixes 👷♀️
When an applicant applies to multiple open roles across different locations, they will be treated as separate applicants as intended.
Email templates with full details are now available when reaching out to a candidate.
Email subject and body fields will auto-populate when sharing a job via email as intended.
Completed background checks will now show as "Completed" on a candidates profile.
New 🌷
Build a seamless hiring experience with Hireology + Adams Keegan!
As one of Adam’s Keegan’s preferred integration partners for applicant tracking systems (ATS), you can now seamlessly transfer candidate data as soon as a hire is made – allowing you to get your new hire housekeeping and front desk staff onboarded faster.
With this one-way integration, you will:
Give time back to your team and onboard new hires faster
Eliminate the need to enter data manually
Create a seamless experience for your new hires
Indeed + EEOC Information
If you have EEOC questions included on your roles application- candidates applying directly from Indeed or using Indeed Apply will be prompted to complete EEOC questions during their application process. Hireology will mark EEOC questions as such when sending to Indeed to ensure that sensitive information in applicants responses is handed appropriately on Indeed and in Hireology.
Learn more about EEOC data and Indeed
Fixes 👷♀️
An issue preventing referral emails from being sent to both the referral and the employee connector has been resolved
The referral rewards page will now load correctly
A issue that was preventing the users ability to apply a phone number for text apply has been resolved
Candidates that had been declined from a job previously were able to re-apply to the same job, we have now addressed and fixed this issue
Errors effecting the users ability to edit pay rate on the offer letter have been fixed
An issue that was causing background check status to display the incorrect status has been fixed
New ❣️
Automated Candidate Interview Reminders is here!
Users looking to increase productivity and reduce no show interviews, our interview reminders promptly sends automated notifications to candidates about their upcoming interviews, to help minimize time wasted on manual communications and missed interviews.
Fixes 🛠️
We resolved an incident that was not allowing applicants to submit their application via Indeed
Applicants will now be required to submit a resume, when applicable, when applying from Indeed
We fixed an issue around timezones and the interview scheduler. Timezones now function as intended
Offer letters are one again able to be re-sent to candidates after they have timed out
Candidate search will now yield results when using an internet browser on a mobile device as intended
We have resolved an issue that was not allowing hiring managers to save their notes in the “notes” section of the interview
Attachments sent from the candidate are now available within "My Messages" inbox as intended
We fixed an issue that was preventing the location banner at the top of the page to update with the current location after navigating from the "templates" page of settings
The MatrixCare "sync" button will now be available in a timely manner in the "hires" tab, if applicable
When manually scheduling an interview, the Google calendar invitation will, once again, generate the candidates full name as intended
SMS conversations in inbox will now display messages from most recent to oldest
Welcome to 2024! We look forward to an action packed year of improving current functionality within Hireology as well as new and exciting features to enhance your recruiting and hiring experience!
Fixes 🛠️
We resolved an issue that was affecting some user’s ability to order background checks
You will now be directed to the candidates location when navigating from the message center
Applicants are once again able to add a January 2024 start date when submitting an application. The data will no longer show as missing when a users is reviewing applications.
We fixed an issue that was allowing applicants to apply without submitting a cover letter when cover letters were marked as required
You are once again able to archive default SMS templates
We resolved an issue that was preventing some users from ordering Caliper tests
New 🎁
Now you can analyze performance data of Indeed Sponsored Jobs and track key metrics – like the number of applicants and spend to confidently measure the effectiveness of your recruitment efforts and plan future campaigns.
View performance and access insight data at a glance, including the number of views,clicks, total applicants, candidate and hires
Effortlessly export the ROI of your campaigns and share progress with your broader organization
Easily access Indeed Analytics for a deeper analysis to optimize your recruitment strategy
Check out the Hireology Knowledge Base articles below to learn more:
Fixes 🔧
Fixed an issue where a la carte orders were not processing correctly. Now, users can confidently place orders for individual products and services, ensuring smooth processing and delivery.
Resolved a problem with SkillSurvey Reference Checks, enabling users to order these checks seamlessly. This feature provides valuable insights into candidates' references, aiding in the hiring decision-making process.
Addressed an issue that prevented users from renewing Indeed Sponsorship Campaigns. Now, users can easily extend their campaign durations, maximizing the visibility of their job postings on Indeed.
Improved the transfer process of applicants between jobs. Previously, prescreen survey scores and resumes were not transferred along with the applicant. With this fix, all relevant information will now be included when transferring applicants, enhancing efficiency and accuracy in the hiring workflow.
Fixed an error where interview statuses were not displaying correctly for each applicant. Now, users can track and update the interview status of candidates accurately, ensuring transparent communication and streamlined evaluation.
Resolved an issue with the order of custom application questions. Previously, these questions were not displaying in the intended order. This fix ensures that custom questions appear in the correct sequence, providing a better application experience for candidates.
Addressed a problem where resumes were not populating when sharing an applicant via email. Now, users can easily share applicant profiles with all the necessary information, including resumes, facilitating collaboration and decision-making among hiring teams.
Eliminated a misleading indication of profile incompleteness after an update. Previously, when a candidate's profile was updated, an incorrect incomplete status was displayed. With this fix, users will no longer encounter this inaccurate indicator, ensuring clarity and accuracy in profile management.
What's Next
With these fixes and enhancements, users can expect a smoother and more efficient hiring process. These improvements will enable users to make informed decisions, streamline communication, and enhance collaboration within their hiring teams. We will continue to listen to user feedback and work towards further enhancing our platform to meet the evolving needs of our users.
New🌶️
We have launched the Campaigns and Audience Lists BETA to enable customers to nurture and engage talent within their database. See Applicant Campaigns & Audience Lists (Beta) in our knowledge base to learn more.
Fixed👷
Resumes can be viewed in the mobile app again.
Applicants can once again be advanced and declined in the mobile app.
Load time slowdowns within the platform have been addressed and returned to normal.
An issue causing unrelated comments to appear on candidate files has been corrected.
SkillSurvey responses are once again visible in the platform.
Indeed Sponsorship campaigns now indicate when they have expired.
An incident causing signed dates to appear incorrectly for some applications has been fixed.
An issue causing some applications to be missing the applied date and signature has been resolved.
The 'Schedule Interview' button no longer shows as 'Resend Invite' when an interview request has not yet been sent.
Message template titles can no longer be saved with a title that already exists.
Resumes will now be included when candidates are transferred to other jobs.
Requests to update missing information will no longer be automatically sent when candidates are transferred to other jobs.
Optional application fields are now visible to hiring managers even when the field is left blank by the applicant.
Incorrect dates will no longer appear when manually scheduling interviews.
The 'Create Invite' button to manually schedule interviews is visible once again.
New ⭐
We have increased account security through Multi-Factor Authentication (MFA) and Single Sign-On (SSO)! To learn more, please see Account Security in our knowledge base.
The new Resource Center combines our key resources in one convenient menu. To see it in action, click the Resource Center bubble in your Hireology account or check it out here!
Updated ✅
Applicants can now choose Doctorate Degree from the dropdown menu when selecting their highest level of education completed.
Career sites and job widgets can now be filtered by Location instead of Store for all non-automotive customers.
Hireology now supports company addresses within these US Territories:
Puerto Rico - PR
U.S. Virgin Islands - VI
American Samoa - AS
Commonwealth of the Northern Mariana Islands - MP
Guam - GU
Republic of the Marshall Islands - MH